Refund Policy

Here is a professional Refund Policy tailored for your travel website:


Refund Policy

AERO EXPRESS WORLDWIDE LLC
11707 S 93rd Ave, Bixby, Oklahoma 74008, US
Email: michelebrownaero@gmail.com
Phone: +1 (918) 894-7450


1. General Policy

AERO EXPRESS WORLDWIDE LLC is committed to providing transparent and fair refund practices. As a travel services provider, we act as an intermediary between customers and airlines, hotels, cruise lines, tour operators, and other travel suppliers. Refund eligibility is subject to the terms and conditions of the respective travel supplier.


2. Flight Bookings

Most airline tickets are non-refundable unless otherwise stated at the time of booking.

Refund eligibility depends on the fare rules of the airline.

If a ticket is refundable, refunds will be processed only after we receive funds from the airline.

Service fees charged by AERO EXPRESS WORLDWIDE LLC are non-refundable, unless the cancellation is due to our error.

Refund processing may take 7–45 business days, depending on the airline.


3. Hotel Bookings

Refunds for hotel reservations depend on the cancellation policy selected at the time of booking.

Non-refundable hotel rates cannot be refunded.

Refundable bookings must be canceled within the stated cancellation period to qualify for a refund.

Processing time may take 7–30 business days.


4. Vacation Packages, Cruises, and Tours

Cancellation and refund policies vary by supplier.

Some packages may require a non-refundable deposit.

Refund timelines depend on the specific travel provider’s policy.

Customers are strongly advised to review cancellation terms prior to confirming any booking.


5. Cancellations by Customer

All cancellation requests must be submitted in writing via email to michelebrownaero@gmail.com.

Cancellation requests are not considered final until confirmed by our team.

Any applicable supplier penalties or administrative fees will be deducted from the refund amount.


6. Cancellations by Airline or Travel Supplier

If a flight or travel service is canceled by the airline or provider:

Customers may be eligible for a full or partial refund based on the supplier’s policy.

Refunds will be processed once funds are received from the supplier.

In some cases, travel credit may be offered instead of a refund.


7. No-Show Policy

Failure to appear for a scheduled flight, hotel stay, or tour (no-show) may result in no refund, subject to supplier rules.


8. Force Majeure

AERO EXPRESS WORLDWIDE LLC is not responsible for cancellations or disruptions caused by events beyond our control, including but not limited to weather conditions, natural disasters, government restrictions, pandemics, or airline operational issues. Refunds in such cases will be subject to supplier policies.


9. Chargebacks & Disputes

Customers are encouraged to contact us directly to resolve any billing concerns before initiating a chargeback. Unauthorized chargebacks may delay future services and refunds.


10. Contact Us

For refund or cancellation requests, please contact:

AERO EXPRESS WORLDWIDE LLC
11707 S 93rd Ave, Bixby, Oklahoma 74008, US
📧 michelebrownaero@gmail.com
📞 +1 (918) 894-7450

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